Get an answer about the product, migration, or operation.
Contact the Nanami team when the docs do not cover your use case. For technical questions, include the environment, approximate scale, and desired outcome.
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Product support
Questions about sign-in, devices, connections, and an existing setup.
Commercial questions
Questions about Nanami Cloud, plans, scale, and moving from an existing solution.
Include enough context for a useful answer
Do not send passwords, tokens, private keys, full logs, or tunnel configurations.
Useful context
This is enough to identify an action without disclosing secrets.
You can start without contacting the team
Quickstart takes you from environment choice to the first connection. Nanami Cloud sign-in is available separately.
Keep secrets out of messages
Sanitized diagnostics and the observed outcome are enough for support.
Check the docs first
Troubleshooting contains safe steps for common problems.